GENERAL DELIVERY APP (Customizable)

The business has customers around the city that they deliver directly to the customer at their home or office.

BEFORE THE APP WAS IN USE

The scenario listed in the next few of paragraphs is just a general way that things might work, even at your business.

Using the paperwork for each customer, the driver fills out a paper form with who to make deliveries to that day.

Using the customer paperwork and the maybe the map app on the driver's smart phone, the driver drives to the customer's house or office and makes a delivery.

Driver notes on the paperwork form the time deliver was made and may use the camera app on phone to take a picture showing delivery was made. If customer not available or not able to come to the door the delivery is left at the front door or handled in the manner the customer has specified.

The paperwork form of the day's activities are left at the business office.

AFTER THE APP IS IN USE

Driver starts the DRIVER portion of the app. This might be by using the browser on an office computer or the browser, Chrome or Safari as an example, on their smart phone.

As the name of the customer is entered, each letter typed causes a list of possible customers is displayed. When driver spots the desired customer name on the list, the name is clicked on. This adds the customer info into a database of deliveries to be made that day.

After delivery vehicle loaded with customer's products, the driver switches to the 'ROUTE MODE' portion of the app. The delivery locations are displayed as one line items.

Clicking on a delivery line, say for 'John Doe-Travis City', a screen comes up displaying the delivery address, phone numbers and general directions to take to the customer.

Below this information, a map, centered on the customer's location is displayed.

The map is initially shown with a large area giving the driver an indication of approximate route to take. As driver gets closer, the map can be adjusted by clicking the '+' button to see a more detailed area around the customer's home or office.

Just as before the app was used, the customer may or may not be at home or office. If not, the delivery is left near the front door or handled in the manner the customer wants.. The driver can click on the phone number mentioned above and try talking to the customer. Again, as above, a picture is taken showing the delivery.

After delivery made, driver clicks the 'DELIVERED' button. The driver's app will now only show other deliveries to be made. As deliveries are made and the 'DELIVERED' button pressed, that information is stored on the server.

ADVANTAGES

An electronic record is created of what the driver did on a given day. The actions, scheduling a delivery and making the delivery are captured in a search able database. From the database the business office has a record of delivery dates and times to customers.

The database is viewable from the office or by office personnel from their home or while sipping a pina colada on the beach.

No special software is required:

The only thing required by the business office and the driver is a web browser.

DENTAL LAB DELIVERY APP

A web based app was developed for a dental lab that primarily made crowns for dental offices around the city. This one is a bit specialized as there is a component for the dental lab and a component for the dental office.

BEFORE THE APP WAS IN USE

Before the delivery app, the dental office called the dental lab and told them they had cases to pick up. The lab wrote down the name of the office on a white board.

The delivery driver would fill out a paper form with the offices that needed a pickup.

The driver was also responsible for delivering work that was finished by the lab and needed to be delivered to the dental office. The cases were placed in a container and the paper wok form was updated with where deliveries were to be made.

Driver made pickup and deliveries, noting on the paper form the time and number of new cases picked up. While the driver was on the road, the dental lab may have received info about another dental office that had a case to be picked up. They would call the driver with the info.

The paper form was saved at the dental lab at the end of shift.

AFTER THE APP IS IN USE

Dental offices were given the URL of a web site that they could log onto. There was a single button to click in order to notify the lab office AND the delivery driver that a case was ready to pick up.

The pick up request made by the dentist's office was saved in a database and a text message sent to the driver about the need to visit the dentist office for a pick up. As not all dentist offices chose to participate in the online program, they still could schedule a pick up by telephone. The driver would still check the white board for offices to visit that called in there need for service.

The driver entered into the app the offices to make deliveries to and the number of cases for each dentis office.

The dental offices using the app could see that a delivery was to be made that day.

ADVANTAGES

An electronic record is created of what the dentist's office and the driver did on a given day. The actions, scheduling a delivery and making the delivery are captured in a search able database. Also a record of the dentist's request for a pickup are stored.

The database is viewable from the office or by office personnel from their home or while sipping a pina colada on the beach.

No special software is required:

The only thing required by the dental lab, the dentist office and the driver is a web browser.